Sikkim Darjeeling Gangtok Pelling- Pune

SDGLP090524/A - Sikkim, Gangtok, Darjeeling Tour : This was our first tour with Travel Company and that too with VEENA WORLD.. I will describe it in one line.. It was ' सुहाना सफर with VEENA WORLD '. It was well planned, organised and managed tour by VW. Our tour manager, Mr. Swapnil Garge kept us informed, engaged and entertained throughout the tour sharing details of local conditions, historic background of Places, strategic importance of border states like Tibet, China. The entire tour itinerary was religiously followed with minute details. That's great attitude. Camp fire with fellow travellers, local dance group performance ensuring participation of tour members and the concluding celebration keeping the tagline of Veena World's tagline, 'Travel... Explorer... &... Celebrate' in action were the wonderful highlights of the tour. Tour Manager Mr. Swapnil Garge was ably assisted by Mr. Prateek Gawade. We will them all the best in their future endeavor and careers. With regards, Ajay Mutatkar Aparna Mutatkar

describe it in one line.. It was ' सुहाना सफर with VEENA WORLD '. It was well planned, organised and managed tour by VW. Our tour manager, Mr. Swapnil Garge kept us informed, engaged and entertained throughout the tour sharing details of local conditions, historic background of Places, strategic importance of border states like Tibet, China. The entire tour itinerary was religiously followed with minute details. That's great attitude. Camp fire with fellow travellers, local dance group performance ensuring participation of tour members and the concluding celebration keeping the tagline of Veena World's tagline, 'Travel... Explorer... &... Celebrate' in action were the wonderful highlights of the tour. Tour Manager Mr. Swapnil Garge was ably assisted by Mr. Prateek Gawade. We will them all the best in their future endeavor and careers. With regards, Ajay Mutatkar Aparna Mutatkar

Feedback for tour SDGLP090524/A : Dear Sir/Ma’am, I, along with my parents and wife had the opportunity to enjoy beautiful regions of Sikkim and Darjeeling on the SDGLP090524/A tour of Veena World. The itinerary was well planned and covered all the major sightseeing spots with enough time to enjoy and experience each one. One particular highlight for me of the trip was the campfire that we had at our hotel in Lachung. There’s nothing like a warm campfire and good company on a chilly evening in a beautiful setting. It truly felt like a maifil with members performing songs, poetry and eventually culminating with a lively antakshari. A special shout out to our tour leader, Swapnil Garge, without whom the tour would not have been such a memorable experience. He came across as someone who had tremendous knowledge about the sector and shared many interesting titbits about the places that we visited. He was calm and composed throughout the tour, yet firm wherever a required. I believe this balance is critical in successfully managing a group tour. A minor yet highly noteworthy quality about him is the sheer commitment to Veena World’s values and protocols. For instance, there were times when we asked him to join in with the guests during meals but he ensured that everyone else had either started eating or completed their meals before he himself ate. He is a true asset to the company and I am sure he will continue to spread smiles wherever he goes, be it domestic or international. Swapnil was assisted by Prateek Gawade. Even though it was his first season with the company he displayed exemplary patience and a willingness to learn. He too was constantly on his toes to ensure that all the guests were comfortable. I am sure he will go a long way! Just one suggestion for improvement. One of our sightseeing in Darjeeling was the Darjeeling Zoo and the Himalayan Mountaineering Institute. As per our itinerary we were supposed to have the Darjeeling sightseeing on Thursday. However, as the zoo and HMI is closed on that day we were compelled to visit it on Wednesday instead. And we had already travelled from Gangtok on that day with river rafting en route. This resulted in we getting to spend a very limited amount of time at the place as we reached just barely over an hour before it closed. The local guide too was forced to rush as he wanted to ensure that we all got to see the entire place before it closed. Consequently we barely had enough time to admire the interesting animals and understand more about them. This is no fault of Swapnil as at least because of him we had a chance to see the zoo because he advised us to leave earlier than planned from Gangtok in the morning. So, wanted to suggest if a mechanism can be implemented to avoid scheduling a particular sightseeing on a day when it is already scheduled to be closed. Overall it was a memorable trip and we are already looking forward to our next one with Veena World! Best Regards, Rohan Jain Business Development Manager [Description: Texcarp_email_signature] TexCarp Consulting,Pvt Ltd. 403, Nandan Probiz, Balewadi, Pune – 411045, India. Office: ***** *****<mailto:*****> www.texcarp.com<http://www.texcarp.com/>