Sri Lanka - Best of Ramayana Trails

• If the Guest decides to cancel the tour for any reason whatsoever then s/he shall give a written application to the Company within specified time limit along with original receipt issued by the Company. Such cancellation will attract cancellation charges stated hereunder.
• Cancellation charges will be calculated on gross tour cost and the cancellation charges shall depend on date of departure and date of cancellation
• Cancellation charges for any type of transport ticket are applicable as per the rules of the concerned authority.
• Air tickets issued on special fares are NON REFUNDABLE and Guest shall bear cancellation charges.
• Any refund payable to the Guest will be paid after the Company receives refund from the respective authorities. The Company deducts processing charges from the refund to be paid to the Guest.

Remarks

• Airlines/Room up-gradation and complimentary will not be entertained during the tour unless if specified at the time of booking.
• There is no refund for any services not utilized during the tour.
• Security deposit is required either in cash or credit card by hotels which is refundable provided no room incidentals are incurred. This security deposit is not included in this quote and must be paid by the guests/corporate directly to the hotel when checking in.
• Guests are advised not to keep valuables in the coach/vehicle while sightseeing. The Company shall not be responsible for loss of valuables from the coach / vehicle . If the coach / vehicle is accidentally or otherwise damaged by the Guest, s/he will be required to pay compensation for the same.