We work as a team

In 2013, we transformed our dreams into reality and established Veena World, to explore new avenues in the world of travel & tourism. This would not have been possible, if not for an exemplary team, who worked with us unanimously and efficiently to make us who we are today! Who better than Veena World, to understand that the true success of an organization and its greatest strength lies in its team… We have been fortunate enough to have like-minded individuals join our team, who are dedicated to our cause, truly committed to our brand promise and who strive every day to make Veena World a happy place to work in…

We believe the world is truly affordable

It’s been said, ‘The world is a book and those who do not travel, read only one page’. As a travel company we truly believe that everyone should travel, explore new places and experience cultures other than their own. For this to happen, it is important for each and every person to believe that traveling is within their reach and ‘they can travel anywhere, anytime within India or all over the world’. This is where Veena World comes into the picture, by introducing affordable travel options with personalized services, customizations as per the traveler’s request and complete transparency while dealing with guests, partners and suppliers.

We like to be happy, healthy and inspired

At Veena World, we are one big happy family - emotionally attached to our brand, where we give importance to human values and are ready to make you a part of our own as soon as you step in and say ‘Hello’. The work environment tends to be fun, motivational, inspiring , conducive to growth and there is always more to learn from people around you and laugh with them. Work ethics like these help different teams co-exist and treat each other with dignity and respect. At the end of the day, this is what Veena World is all about – To make work less boring, more fun and to prepare our teams to face challenges head-on and provide the best guest experience always.

Current Job Openings

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Air Ticketing Mumbai

Basic requirements:
3-4 years of experience in international air ticketing
Graduate preferably in travel studies and/or Diploma/equivalent in travel and tourism
IATA/UFTAA or any other authorized airline course

Brief profile:

  • Issue domestic and international bookings through abacus
  • Monitor and track bookings in queue for ticket Issuance
  • Maintain daily MIS

Air Management - Accounts profile Mumbai

Basic requirements:
Commerce Graduate
2-3 years of experience in similar profile
Knowledge of handling IATA processes

Brief profile:

  • Maintain LCC accounting
  • Maintain vendor and airline reconciliation
  • Maintain account books as per accounting standards

Product Management Mumbai

Basic requirements:
2-4 years of experience in a similar profile
Graduate preferably in travel studies and/or Diploma/equivalent in travel and tourism

Brief profile:

  • Assist in designing itineraries and launching products as per timelines
  • Review the success of product launches and take necessary action in coordination with concerned teams and management
  • Constantly innovate and research so as to introduce new destinations and itineraries
  • Review and work on existing products so as make them more appealing and productive
  • Maintain and update cost sheet of various products
  • Ensure that the website, e-brochure and internal software are always updated with correct itineraries and cost

Cost Management Mumbai

Basic requirements:
2-4 years of experience in a similar profile
Good understanding of pricing, excellent negotiation skills
Good communication and excel skills

Brief profile:

  • Negotiate and fix rates with suppliers 6 to 7 months before season
  • Decide changes in cost every passing year
  • Find new suppliers for every sector
  • Maintain cost sheet

Sales Management (Groups & FIT) Mumbai

Basic requirements:
2-4 years of experience in a similar profile
Graduate preferably in travel studies and/or Diploma/equivalent in travel and tourism

Brief profile:

  • Provide information to walk in Guests regarding various domestic and international Veena World Tours
  • Design packages as per Guest’s requirements in case of FIT
  • Confirm bookings and assist Guests with luggage limits and insurance, medical, passport, visa and currency requirements
  • Achieve allotted sales targets

Visa Management Mumbai

Basic requirements:
1-2 years of experience in Visa documentation and processing.
Graduate preferably in travel studies and/or Diploma/equivalent in travel and tourism.

Brief profile:

  • Provide information to Guests/Sales team regarding visa procedures of the countries they wish to travel and assist in filling up visa application forms.
  • Check and confirm that all documents submitted by the Guest are accurate and correct, preparing and check all legal documents.
  • Ensure that all documents are submitted at the Consulate on time so that visa is issued to the Guest well before the travel dates.

Guest Relation Management Mumbai

Basic requirements:
4 to 6 years of experience in Grievance Management
Proficient in English and Marathi written communication
Conflict Management
Minimum qualification: Graduate
Specialisation or further studies in Law preferred

Brief profile:

  • Analyse Guest feedback received via email or any other social media and broadcast appreciation and concerns.
  • In case of concerns, identify the root cause, alert all concerned and get it rectified.
  • Coordinate and manage communication between Guests and team and follow up to ensure that Guest concerns are resolved.
  • Attend to Guests’ grievances (in person or email or whats app) and come to an amicable solution wherein the interests of the Guests’ and the Company are safeguarded.
  • To respond to legal notices w.r.t Guest complaints.
  • To communicate with Guest throughout the span of a complaint resolution and all along ensure that the brand image is intact.
    And during the resolution of the complaint, ensure that Guests point of view is considered and try level best that their confidence in the company is un waivered.

Website & App Management Mumbai

Basic requirements:
1-2 years of experience in similar profile
Graduation or equivalent in IT.

Brief profile:

  • To coordinate with various teams for enhancement and maintenance of Veena World website and other applications
  • Collect requirements from various departments and accordingly make necessary changes on the website
  • To integrate internal software with applications used for various functions

Graphic Designer Mumbai

Basic requirements:
1-2 years of experience in graphic designing.
Proficient in corel draw, photoshop, illustrator.
Typing in English and Marathi.

Brief profile:

  • Designing rough layout of art and copy regarding arrangement, size, type size and style, and related visual concepts.
  • Obtains approval of concept by submitting rough layout for approval.
  • Prepares finished copy and art by operating typesetting and printing within decided timelines.

ITMS – (Business Process Management) Mumbai

Basic requirements:
4-6 years of experience in similar profile
BSc IT/Computer Science or BCA or similar
Good written and verbal communication skills

Brief profile:

  • Gather and document requirements for building/upgrading software modules of various departments in the organisation
  • Create wireframes and visual diagrams and submit them to the software development team
  • Monitor the progress of the modules and serve as a coordinator between the departments and software development team till the module is built
  • Ensure that the module is ready as per the timelines defined at the beginning of the project
  • Test the modules and convey feedback if any to the software development team
  • Help the users to understand the functionalities of the new/upgraded modules

Digital Marketing Mumbai

Basic requirements:
Bachelors in journalism/ communications
Certificate in writing/creative courses would be an added advantage
A minimum of one year experience in content development
Some experience of handling social media is preferred

Brief profile:

  • Develop content for social networks and all the online platforms in the form of stories, write ups, posts, tweets, punch lines, captions etc
  • Develop content for SMS & Blog based on current campaigns and/or various other topics
  • Write SEO content
  • Edit and proof read content corresponding to digital media
  • Research on various topics that will be assigned for content creation
  • Reply to everyday queries/comments posted on social media (in coordination with the concerned team)
  • Post content on social media platforms
  • Manage interaction and engagement on the social media handles in coordination with the team on daily basis

Secretary Mumbai

Basic requirements:
3-5 years of experience in a similar profile.
Minimum Qualification – Graduate.
Excellent verbal and written communication.
Excellent interpersonal communication.
Excellent coordination skills.

Brief profile:

  • To perform secretarial tasks of two Directors
  • To schedule, update, monitor, track and manage internal and external appointments of the Directors
  • To manage the complete schedule of the Directors w.r.t. travel arrangements, meeting arrangements, appointments and daily conveyance
  • To build a rapport with Directors’ official acquaintances, visitors, vendors etc and manage their PR
  • To maintain necessary records
  • To empower the Directors to go about their day-to-day official tasks efficiently

Project and Compliance - Jr. Executive / Executive Mumbai

Basic requirements:
1 year of experience in a similar profile / Fresher with excellent written and verbal communication skills
Minimum Qualification – Graduate
Excellent interpersonal communication

Brief profile:

  • Draft written communication to be sent to internal team as well as external partners and coordinate as per requirement.
  • Monitor projects assigned and ensure completion within timeline.
  • Broadcast concerns and ensure resolution of the same in coordination with concerned.
  • Audit, compile report, broadcast findings and suggest improvements.
  • Ensure implementation of new processes as per timeline, monitor the results and broadcast feedback, if any.

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