Just returned from the awesome Seychelles- Mauritius 7D/6N tour with Mr Vivek Kochrekar as our tour manager.
Below is my feedback:
Destination choice: I must say that this offbeat combination is a rare one offered by few, one of them is Veena World!!
Booking: It was a very easy process and was completed smoothly.
Pre-departure Information: We got regular updates from Veena World and our tour manager Mr Vivek was constantly in touch with us for getting ready for our tour.
Tour: Once we assembled at the airport, our tour manager, was just there to take care of everything right from all the formalities and checking that everything was just correct for all of us. We were just there concentrating on our families. It was touring carefree without having to worry about anything.
Sight seeing: The tour covered all the important locations and local guides were informative.Particularly noteworthy were the customized insider experiences that presented opportunities rarely seen by tourists to Mauritius.
Food: Veena world arranged food of our taste and your efforts of arranging the same in local villages is commendable.
Choice of Hotels: Hotels were very awesome. They had a plenty of entertainment within itself.
Tour Manager: Vivek's organized evening entertainments were good and appreciated. Hes a thorough gentleman, highly professional and a perfect bridge between the agency and its customers. He's definitely an asset to Veena World and we would definitely give him 10 on 10. We would send our parents alone, if hes is going to be the tour manager, he is that caring a person.
Overall the tour, right from the start to the end was fantabulous.
This trip exceeded out expectations in every way.Very reliable way to plan your trip.
A BIG THANKS TO VEENA WORLD, BACK END MANAGERS, MR VIVEK KOCHREKAR FOR THIS MEMORABLE EXPERIENCE.
Preeti Bhagat AFMS 06 November 2016
We enjoyed a lot in Mauritius. It was a very nice experience with Veena World. In future we will definitely explore with only Veena World.
Ramrao Patil AFMU 26 October 2016
I joined the Veena World tour to Mauritius with very high expectations. But I can proudly say that you have exceeded all my expectations!
In spite of having done several National and International tours the experience here was simply mind blowing. Your choice of hotels, food, transport and guides was absolutely perfect.
Rarely has someone paid so much attention to details like your refreshments packets given at airport to customised baggage tags to even bottled water bearing your logo. Mauritius as a whole country must be having barely 7 or 8 good Indian restaurants. Inspite of these constraints you providing us a Indian lunch every single day in Mauritius deserves an applause!
Any tour operator would like to cut down on the promised itenary to increase profits. But you giving us surprises like a Beautiful Catamaran Cruise absolutely free would probably be the first instance in the Indian Hospitality Industry. And our tour guide Mr. Atul Palkar's services were beyond compare. Being in the restaurant from 7.00 pm to welcome the first guest and not leaving till 11.00 pm untill the last guest had dinner was certainly spoiling us with all the attention.
Senior citizens, A big group of bachelors, couples, children.... everyone ready to complain and crib at the first opportunity, but Atul handled everyone tactfully and patiently. It was fun to see 72 year old ladies trying their hand at parasailing or banana rides under his watchful eye.
Overall the trip was a complete success. I have posted all the photographs on my Facebook and am sure you would like to see them. Veena tai, a BIG thank you from all us!
Ranjit Bijoor AFMU 12 August 2016
We are back after a very memorable trip to Mauritius. When I decided to do Mauritius tour through Veena I had to convince my family as your cost was hirer and I insisted that there has to be a reason for it. I am glad I was proved right. My family was fully satisfied by the professional and accommodating approach of your staff. You took extra care and went to the minutest details of even providing Pochu ( raincoat ), eatables etc.
I would also like to mention here that Rujuta was always there to help everyone with a smile and would take her meal only after each member was through. We always found her standing and observing that everyone was comfortable. She is a big Asset for your Organization. Our guide Poonam was also very good, full of knowledge, very friendly and always ready to help with a smiling face. It all made us feel at home.
Lastly we have stolen your idea of putting stickers on the water bottle caps. We have been finding ways to brand our company while we provide complimentary m. water to our foreign tourists, but it never struck us that branding them could be that simple..
We are now looking forward to 2017 for another holiday with VEENA
Rakesh Chopra" AFMU- 30 May 2016
I was part of the Honeymoon tour to Mauritius from 9th May to 15th May 2016.
It was a wonderful journey, had a memorable experience there. Our tour manager Vaibhavi Soman was very helpful and took good care of everyone. She also, went out of her way to help each and every one whenever requested by the travelers / honeymooners. Though this was a Honeymoon tour, but Vaibhavi along with the local tour guide made this an informative tour and helped increase our knowledge base. The last minute surprises arranged for us, were wonderful.
Everything was well planned and everything went smoothly, without any road blocks. Thank you team for making this tour a wonderful experience for me. Surely this is not my last tour with Veena world, I would like to be associated with you for my future journeys / tours.
And thank you for all the goodies / food packages / Veena world accessories.
ROHIT DUMBRE AFHM 09 May 2016
Dear Veena Madam,
We travelled with AFMU020516- MAURITIUS JWELES
With this mail we would like to express our heartfelt thanks to you and your entire team for giving us one of our best experience in our MAURITIUS tour. Communication: Communication was excellent and it started the day we went to enquire about the trip and continued at regular intervals providing all the necessary information including our visa formalities. We didn?t find any gap in communication.
Tour Kit: We were given all the necessary add on things like bag packs, cap, poncho, hand fan, light snacks, universal adapter etc. and we found them very useful in our trip. Tour Manager: We found Miss ASHWINI SAMANT AND SHERYA RAUT as perfect tour manager with lot of enthusiasm, eagerness to show the places of interest, without tiring sharing the information about the places we were visiting. She used to be cool whenever required and harsh whenever things were going out of control. Probably her this nature ensured that we could complete our tour itinerary without leaving any place of interest. They looked after the needs and moods of one and all and created an atmosphere of full contentment and safety too. In fact they were knowing about the entry timings, formalities to be completed, show timings etc. They took extra care of siniour citizens which is very appreciating. On tour first day was very hactic because of coach but our tour manager took quick decision for chang the coach make us very comfertabel and relaxed. Stay Hotels: Veena world has selected good stay hoteL. The rooms were very clean and neat with excellent services and aptly located. And hotel staf was also co-oprative and humble. Probably veena world scores over here with other competitors.
Food Outlets: Again the eateries selected were very good and served good tasty food. We are veggies and enjoyed our food in all the outlets. The QUALITY OF FOOD were REALLY GOOD
Without any doubts we would like to repeat the tour with Veena World team again.
Jitendra Vankawala AFMU 02 May 2016
I and my wife Puspavati Mane are very much pleased with recent tour of Sr.Spl. to Mauritius (dated 22nd June 2016) as well as previous tour to Europe (Two Years before). Your tour Managers have strived very hard to make the tour most enjoyable and memorable.
Hambirrao Mane AFZM 22 June 2016
We were part of Mauritius Honeymoon tour. The overall arrangements of the trip was awesome. Right from the departure from Mumbai, 7 days of Mauritius & again back to Mumbai. The hotel was perfect for honeymoon tour, the beach view from hotel room was awesome. The sunset, cold breeze, walking is shallow water with partner at hotel beach is a beautiful memory forever The food was also ok. The tour manager, Sharwari Sawant - very energetic & vibrant person , very supportive, helping attitude & always caring for all people in group. Perfect tour manager personal photographer for all couples. On the last day she arranged surprised dinner at beach side that was icing on the cake. The local guide & driver - Vikram & Suresh . We really enjoyed local travel in Mauritius with Vikarm & Suresh ji both are superb. For your future trip also you should keep both of them for local travel in Mauritius And the last i would like to extend great thank you to Veena World for making our honeymoon a lifetime memory. We will definitely plan our future tour with Veena & will recommend to all
Priyanka & Vikas Bhamre ASHM 16 November 2015
I had a great experience with Veena World service from the day of booking till the trip ended. I would thank you for making my honeymoon special. All the things mentioned in the itinerary were cover. The flight service was also good. Hotels were good. All meal on each day was fantastic. Cherry on the cake was the tour manager Sharvari Sawant. Tour guide Vikram and van driver Mr Suresh without them the tour wouldn't have been so enjoyable they made our tour more special and made us enjoy to the core. Special thanks to Sharvari Sawant without her the trip wouldn't have been so joyful . A heartily thank you for all the service been provided to us that made our honeymoon really very special. The only word i would say about the trip is OUTSTAND.ING
Nabeel Kazi ASHM 16 November 2015
We had been to Mauritius with you. It was a nice rejuvenating trip. We enjoyed it very much. Nice arrangements by Veena World.Special thanks to our tour manager Sagar Gurav. He was very co-operative and caring person.
Sagar Kulkarni ASHM 10 August 2015
We had a very memorable 6 days fun filled holiday at Mauritius with Veena World. Our special thanks to the tour managers Ms Vaibhavi Soman & Ms Ashwini Samant who have handled the tour with efficiency , precision & care. If you had a FeedBack form it would have been better to communicate. This was our 2nd Tour with Veena World & it was better than the 1st.
The feed Back is as follows:
Hotel accommodation ??? Excellent.
Travel Arrangement ---- Very Good.
Tour Itinerary ------ Good .
Communication ---- Very Good.
Food arrangement --- Excellent.
Tour local guide ??? Very good ( Communicative / knowledgeable / Smart ).
Tour Managers--- Perfect.
Overall Rating --- * * * * * (5 Star).
Mr.&Mrs. Jayant Patankar AFMU 11 May 2015
Me & my wife were a part of Mauritius tour that Veena World. My sincere thanks Veena World for arranging such a great tour. The places that were covered during tour were very beautiful.
Prachi - our tour manager managed the things in a swift manner. She was a great helping & caring hand throughout the tour. Naveen - local tour guide was also a lively personality.
Locations covered & activities planned were adequate , they kept us positively busy throughout the tour. The hotel where we stayed "Blue Marine" was fantastic. It was a very romantic location for honeymoon couples with beautiful, scenic & picturesque locations. I got a room from where i had direct access to beach from back side. Lots of variety in food. Yummy!!!! We really enjoyed it.
The bus that Veena had arranged for sightseeing was quite comfortable. Their food quality , room service were fantastic. Amenities were quite luxurious . The tour was real value for money. I would like to give my best wishes for Veena World future tours & would again like to congratulate them for giving us world class tour experience.
Keep it up. Kudos !!
Harshad Lovekar ASHM 04 May 2015
>We had a wonderful tour to Mauritius with Veena World . Right from the start till end all arrangements were very good . Special thanks to our Tour manager Prachi Pradhan as because of her every moment we spent in Mauritius was a memorable one . She personally made an effort to see that all of us were comfortable. Our kids too enjoyed all the activities arranged by Veena World and specially the company of Prachi Pradhan . She was the favourite amongst all . Thanks Veena world n Thanks dear Prachi We will always cherish these memories.
Bhakti Pathare AFMU 04 May 2015
We express our heartfelt appreciation of the Tour Leader Ms. Prachi Pradhan who is very helpful and courteous. We also congratulate Veena World for organizing such a lovely Itinerary for our Mauritius Tour. Out of total 30 members in the Tour, we three only were Gujarati speaking and rest 27 were Marathi speaking. They all encompassed us with their love and made us part and parcel of the Veena World Family. They helped us at every stage, while climbing on the bus or disembarking, while going to visit places of interest, while going to Restaurant, etc. We have no words to express our special Gratitude to the Tour Leader Ms. Prachi Pradhan. We had picked up a wrong bag by mistake from Mauritius Airport, and she greatly helped us to get our bag from the Airport. She took extra care of us two Senior Citizens like our own daughter. She was a very good friend of Meena, our daughter-in-law. We also appreciate her funny side, helping nature and her singing and dancing ability. She was a strong support, whenever we needed. In short, Veena world has won our hearts and we hope to join your future Tours.
Rasiklal Nanalal Shah AFMU 04 May 2015
I was a part of Mauritius tour. We enjoyed that trip. This was possible only because of our tour manager. He entertained us very well. He never gave us a chance to feel bored. He made our trip very thrilling and happening. He brought such a lovely memories with Veena World. We would like to make another tour with him. I???m thankful to Veena World for such a great experience.
Dhanashri Meher AFMU 20 April 2015
I would like to thank you for giving us an opportunity to go for tour of Mauritius which is by coincidence our marriage anniversary day and gave us immense pleasure to celebrate in a foreign country and that in a marvellous Blumarine hotel surrounded by beautiful ocean and merry atmosphere among our fellow group members. It was one of the happiest moment of our life in cutting the cake specially made for the occasion. I appreciate the herculean task of Tour Manger Mr.Amit Sawant, the young and enthusiastic well groomed person with experience behind him. He managed the tour efficiently consisting of senior citizens who could not dominate the young Amit as he never gave any chance to that effect because of his confidence & cool temperament in tackling any situation which ultimately resulted in successful tour beyond doubts. He was nicknamed Shravan Bal by the group members as everybody was happy with his style of work. We really enjoyed the tour and had the privilege of visiting a beautiful, clean & green country! As we trust in God we trusted in Veena World and without any hesitation we did the booking for the tour. We thought of supporting a Marathi lady who is the key person of the organisation known for her honesty & integrity so as to see the company going to the top in near future. We have sowed a small seed which will grow in a big tree. We were also lucky to see her in Mauritius among us. Her very presence boosted our enthusiasm for rest of the tour. The entire tour was excellently managed by the young & dynamic tour manager covering all sights as per itinerary without giving scope for any kind of problem. The tour manager made his job look easy due to his efficiency in handling a tour of senior citizens which is a difficult task. Everyone should learn from the people of Mauritius the way they keep their country clean, green & beautiful.
Priti & Satish Bagwe AFZM 08 April 2015
I recently experienced the Veena World tour services at Mauritius. I had booked a Mauritius package for me , my husband and my twins who are 3 and ???? years old. It was a great experience. Mr. Amit Soman was our tour manager. He is a very good person and was always there to help us with a smiling face. Our group had a varied age group some were honeymoon couples, some elderly and some were middle aged people. But we were never bored. This was the very first time we toured with Veena World but it was a very nice experience. The services were very good, the hotels, food etc. was nicely planned and managed. I am also glad to tell you that your team is remarkably good. We will love to tour with you again and again.
Dr.Pallavi Khedekar AFMU 21 January 2015
We are very happy about the tour . Amit Soman seems to be a promising tour leader. He managed the trip very efficiently. Due to bad weather the scheduled program was cancelled. But to my surprise he managed it on the fourth day which was exciting. We really enjoyed it a lot. As far as food was concerned it was appreciable but could be better if provided with Indian style. For eg kadhi pakode was not so nice. Could be better if served kadhi and pakoda separately. Rajma was too repetitive . Otherwise the whole experience was fantastic. We would like to go again with Veena World.
Mr. and Mrs. Pawar AFMU 21 January 2015
We went on a 11 day tour for Mauritius, Kenya & Dubai through Veenaworld from 21st ??? 31st May. This trip was the most memorable trip that we had so far through any tour agency; we thoroughly enjoyed every moment of the trip and were 100% satisfied.
The itinerary itself was very well planned with enough time for sightseeing. The choice of the places and activities was excellent. All the hotel locations & particularly those in Kenya were awesome, food quality in all places was very good. The tour manager ??? Deepak Jadhav was just the right blend of friendliness and professionalism and he managed the schedule well. The group size was also just right (20 people) & this also helped in forming a close bond.
We really look forward to travel again with Veenaworld after such a nice experience.
I am frequent traveler having really a Bad experience now. i have booked a tour on dtd.12.07.2014 for my parents to Amarnath. We contacted you & your sales partner number of times & confirmed the date of travel & you have also informed us that the helicopter service is available. Suddenly after payment of all the dues you informed us that now the helicopter service is cancelled, the route of travel is change, instead of hotel u provide 2 days stay in tents. How is it possible? how the senior persons in tour can travel like this we have already booked the air tickets & everything & now you suddenly cancelling the schedule? is this a service? we request you to kindly arrange to repay our dues with all our ticket charges. I dont think that u can compete with the tour operators like kesari, SOTC etc.
I have also travelled to Mauritius in January 2014 at that time also u changed the schedule by 1 Day.
My friend travelled to thailand along his family the reference was given by me the schedule changed to 3 days u kindly confirm if you want.
My parents name is Shanta Dhoot & Purushottam Dhoot
CA Shyam P.Dhoot 9422877355
Pls convey the message to Smt.Veena Patil & kindly provide the contact no to me also
CA Shyam Dhoot
Heartiest congratulations on glorious 5 months!! We (self & wife Pooja) would like to thank you & Team Veena World for successfully customizing our most memorable vacation to Mauritius. Couldn't hold back, but to narrate the special mentions experienced by us through the trip. It was really commendable seeing your team to co-ordinate/ manage along with our so called Corporate Busy Schedule to ensure itinerary is being finalized per our best of expectations. It started with walking into Veena World's Head-quarters on Diwali day to meet Patil Dampatya and that too me wearing super matching Yellow Golf T-shirt. Great hospitality and unparalleled warmth extended by both of you, Neil sending Diwali e-Greetings immediately after our meet; Just reassures your strong commitment for CRM (Customer Relationship Management). Ever smiling Bhanupriya handing over our confirmation vouchers along with travel Kits (with ever fresh Veena World branding). And that's not all... Veenatai specially remembering my earlier discussion/ Likes & ensuring Picnic Khaoo (Crunchy Delights) to be handed over at the airport before we board the flight. Committed team member Mandar ensures, he reaches well on time(even if it's at ungodly hours early morning) to meet us at the airport to handover those handy Goodies. Again these are just not munchies but meticulously bunched all the required ??Stuff for overseas family holidays.(International charger/ CCY covers/ Aawla supari/ Garlic Chatni/ Dry fruits n On n On .). The thoughts invested behind bundling these packets clearly showcase that it's is just not the CRM but sincere CARING for your guests, as your FAMILY And there are lots to talk about from the tour. The respect n command Veenatai has developed across the local suppliers, is the strong reflection of her PERSONNA. We say the Enterprise is always prima over individual who runs it. But I would say there has to be a LEADER who gives identity n REPUTE to such entities. That's Veenatai YOU are! And the finale was unexpected Upon knowing my Golfing hobby, supplier arranged for round of golf at Anahita Golf Course at short notice, which was icing on a cake??.All said n done, couldn't stop from documenting these experiences & also record our sincere appreciation/ NAMASKAR for Team Veena World! As promised now we are already tuned for our next US trip ??Seems we've registered for ??Life Membership with VeenaWorld . Look forward to hearing soon from your te Once again kudos to Team Veena World & Best Wishes for assured success to follow in Tons!!!!